Frequently Asked Questions
Can we come in and play?
You are welcome to come in and play during our scheduled open play times. Check our Open Play tab to the right for times.
How many guests can I invite?
The number of children you can invite depends on which party package you reserve. The semi 8 party allows for 8 children, the semi 16 for 16 children, and the semi 20 for 20. Adults do not count towards the package just children.
What if we go over the number children allowed by our party package?
Each additional child will cost $15
What if fewer children come, can I downgrade my party package?
A downgrade is never allowed.
How early should I arrive for my party?
You should arrive 5 minutes prior to your scheduled time.
Will there be someone in my party room to help me?
Your party will have a party coach who will help: set up, decorate, host, and clean up for you. Gratuities are accepted.
Can I bring confetti or hang streamers?
Decorations are welcome! However, a $25 clean up fee will be charged for any excessive clean up.
Can I bring my own decorations?
Decorations are welcome! Nonetheless, we do offer all paper products and decorated theme rooms.
Can I bring my own food?
The only foods allowed are cake, ice cream, and cupcakes.
Can I bring alcohol for the adults?
No alcohol is allowed in our children’s facility.
What else do I need to bring in addition to the cake?
Besides the cake, you are required to bring socks, so please remember to bring a pair. It is a good idea to bring extra socks just in case your guests forget.
Can I reserve the facility for a private party?
Yes! Private parties are available for reservation on select times on Saturday and Sunday. An additional fee of $65 will be added to the party package. Other parties may be in the building, but your party will have the entire floor to yourselves.
What do I have to do to reserve a party time?
All party packages require a $50 deposit before scheduling. The $50 will be applied to your total for your party package. We accept cash, and Visa and MasterCard. Please no checks! Call or email us to schedule today.
Is my deposit refundable?
No, all party deposits are nonrefundable. However, with a minimum of 14 day notice prior to your party, if you would like to reschedule, your deposit is transferable.